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Webinar
Engaging the Deaf & Hard of Hearing Community

  • Thursday, May 21, 2026
  • 3:00 PM – 4:30 PM EST
Illustration of diverse group communicating, with text about engaging the Deaf and Hard of Hearing (D/HH) community.

Description

This session centers the Deaf and Hard of Hearing (D/HH) community as a key population impacted by language access barriers. Participants will explore foundational aspects of Deaf culture and history, common communication access needs (e.g., ASL, CART, captions, relay services, plain language), and how to integrate ethical interpreting practices into IL service delivery while maintaining consumer control. The session emphasizes practical, cost-conscious strategies – leveraging planning, partnerships, and remote technologies – to provide effective access.

Objectives

  • Describe core elements of Deaf culture and communication access that influence engagement, trust, and outcomes in IL services.
  • Distinguish appropriate uses of interpreters, captioning/CART, relay/VRS, and direct communication strategies while avoiding common ethical pitfalls.

Recording Available!

To attend this training live or watch its recording, please register below.

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(72 minutes, opens in new tab)

Materials

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